FAQs
Healing is hard enough, Finding answers shouldn't be. This space was made to take the stress off your shoulders, whether you're curious about shipping, your journal, or what's next for the app, we're giving it to you straight. No B.S. Just clarity. You're not alone in this.
Orders, Bundles, & Shipping
When will my order ship?
Most orders will ship within 5–7 business days. You’ll receive a confirmation email with tracking once it’s on the way.
Where do you ship from?
All products are shipped from the U.S. via our trusted print partners. We do not currently ship internationally.
Can I update my shipping address?
If your order hasn’t shipped yet, email us immediately at support@backtomellc.info and we’ll do our best to update it.
Do you offer refunds or returns?
Due to the personalized nature of our products, all sales are final. If your item arrives damaged or incorrect, contact us and we’ll make it right.
Can I send this journal or deck as a gift?
Absolutely. Many of our customers gift our products to loved ones. Just enter their address at checkout and we’ll take care of the rest.
Journal Details
What’s the difference between the Regular and Deluxe journal?
The Regular version is journal-only. The Deluxe includes space for Polaroid-style photos, deeper reflections, and is compatible with the She Journaled app.
Is this journal beginner-friendly?
Yes. Whether you’re new to journaling or have been doing it for years, each prompt is crafted to guide you gently but powerfully.
Can I use the journal without the app?
Absolutely. The journal stands on its own, the app is an optional companion if you want extra support, photo uploads, or digital reflections.
What makes She Journaled different from other wellness journals?
This journal isn’t filled with fluff, repetition, or surface-level prompts. Every single page is original, raw, and intentionally written to meet you where you are emotionally, spiritually, and honestly. It’s built for real growth, not just pretty quotes. Whether you’re healing, reclaiming yourself, or simply ready to feel again, this journal is for you.
Is this journal only for women?
While She Journaled was created with women in mind, healing has no gender. If our words speak to you; you’re welcome here.
What if a journal prompt brings up something heavy for me?
That’s completely normal. Healing isn’t always light. If something feels overwhelming, pause, breathe, and return when you're ready. You can also visit our Mental Health Resources page for free, confidential support links.
App Questions
When does the She Journaled app launch?
We’re currently in development! Stay tuned for updates by joining our email list or following us on Instagram @back.to.me.llc.
Will the app be free?
The app will have a free tier for community and journaling, with optional paid plans for additional features like photo storage, prompts archive, and exclusive content.
Can I use the app if I don’t own the journal?
Yes. The app is open to all, journal or not; it’s a digital space for healing, reflection, and connection.
Will my journal entries on the app stay private?
Yes. Your entries are always private unless you choose to share them. The app is built to protect your personal space, this is your journey. You can journal freely knowing your words are yours alone, unless you intentionally post to the community space.
Privacy & Safety
Will anyone from your team read my journal entries?
No. Your entries are never seen by anyone unless you choose to share them publicly. Our team does not monitor private journal content, your space is yours, always.
How do I report inappropriate behavior in the community space?
We take emotional safety seriously. If you see anything harmful or triggering in the community feed, you can tap “Report” on the post. Our team will review it promptly and take appropriate action to keep this space safe and supportive.
What happens to my data if I delete the app?
If you delete the app from your device, your data is still stored securely in your account. You can re-download the app and log back in anytime. If you want your account and all data fully removed, just email us. we’ll honor your request, no questions asked.
Is it safe to post in the community space if I’m sharing something personal?
Yes, but we always encourage mindfulness. The community is here to uplift and support, not judge. That said, only share what feels right for you. You can stay completely anonymous, use initials, or post under your username. This is a judgment-free zone, but your emotional safety comes first.